Slow computer, pop-ups, redirects, or a ransom message? We remove viruses, ransomware, spyware and adware, keep your files, and lock it down so it does not come back.
If your computer is running slow, showing pop-ups, redirecting your browser, or doing things you did not tell it to, there is a good chance something got in. We remove it completely and put defenses in place so it does not happen again.
If you see a ransom message or your files will not open, disconnect the computer from Wi-Fi and the network, do not delete anything, and call us before you do anything else.
We will assess what happened, remove the infection, and tell you honestly what can and cannot be recovered. For businesses, we can also review your backups and network so it is harder for this to happen again. See our managed IT services.
Call or send a message and tell us what is going on.
We find the real problem and tell you exactly what it will take to fix it.
You get a clear quote before we touch anything. No pressure, no surprises.
We fix it, test it, and make sure you are satisfied before we call it done.
Common Questions
No. Our virus removal process is designed to remove the infection while preserving your personal files, photos, and documents. If a situation ever requires more drastic action, we tell you first and get your approval.
Virus removal starts at $75 and varies with the severity of the infection. We give you a clear quote before we start work.
Simpler jobs like virus removal and software troubleshooting are often finished the same day. Most repairs turn around in 24 to 48 hours.
We remove ransomware, spyware, adware, and other malware. If your files have been encrypted, we cannot promise every file can be recovered, but we will assess the situation and tell you honestly what is possible before you spend any money.
Yes. On-site service is available within 60+ miles of Eastman, GA, so you do not have to unplug your computer and drive anywhere.
After cleanup we give you security recommendations to prevent reinfection, and we put defenses in place so it does not come back. For businesses we can also set up ongoing protection and access controls.
Call us with what you are seeing. We will tell you honestly what is going on and what it will take to fix it.